We do NOT exchange items that have been painted by customer
We do not pay for return shipping for an exchange nor for the shipping charges for the requested exchanged item.
Customer must pay shipping to receive exchange item.
The shipping charges if paid by the customer are not refunded if item has been shipped.
Custom and special finish orders are non-returnable or refundable. All other items are returnable up to 30 days from the invoice date with a restocking fee of 15% with no credit for shipping charges.
The item returned for exchange must be in the same condition as it was when it was shipped
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
I don't accept cancellations
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
The following items can't be returned or exchanged
Unfortunately, we cannot accept returns on sale items or gift cards.